See What Our Customers Are Saying

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Dr. Flu is a wonderful company. They called me back right away to schedule (I waited weeks from two other companies with no response). They scheduled me within a few days and were early to the appointment by a few minutes! They put down tarps to protect my floor, and did a thorough inspection and cleaning and were in and out with no hassle. The price was fair for the service and advise. I would highly recommend them as a reliable and trustworthy company for fireplace and chimney cleaning and service.

- S Mul.

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Friendly! Knowledgeable! Accurate! Trustworthy!

I’m so happy I was put in touch with Dr. Flue PhD. We are repeat customers and plan on continuing to be customers.

We have used them for chimney cleaning services. We are now in the works of having our wood burning fireplaces updated with liners and new more efficient inserts.

They were on time to our home to give us an estimate.

- ChannaMoo ChannaMoo

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Dr Flue and his team came out to my house for a routine cleaning and inspection of the chimney and they did a FABULOUS job!  They are very professional, clean, and thorough!  They didn't try to charge us for extras or sell us anything we didn't need.  They gave us some great tips to help us take care of our fireplace and make sure we didn't damage it over time by using it incorrectly.  EXCELLENT service!!!  I would 100% recommend them!!

- Monica G.

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Our chimney cap blew off and was damaged one windy night.

We called ANOTHER company in town. They quoted us at $450-$600 for a 'custom replacement' cap and parts [bolts?!?] plus over $100 to to install it. That seemed steep to me. Based solely on the one other review listed here at the time of me writing THIS one, we contacted Dr Flue. Dr Flue took our damaged cap, restored/repaired it, and had it installed for just shy of 1/3 the estimated total quote of the [better known?] competitor.

Dr Flue has reasonable rates, is extremely courteous, obviously passionate about his job, flexible, and respectful. The experience of dealing with him was genuinely refreshing. This is only meant as a compliment - but Dr Flue is to chimney sweep services as Hank Hill was to propane and propane accessories!

- Stephen H.

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I was recommended to use Dr Flue by my brother-in-law. I have never used a wood-burning chimney before, and they came in and inspected the chimney and also cleaned it! They did such an amazing job!!! John the owner and his work partner know exactly what they are doing. And on top of that they were both so very polite. I had a lot of questions being I was the first time wood burner, and they were able to answer every single question with great detail and in ways that I could understand exactly what they were talking about!

I will definitely use them again and highly recommend Dr. Flue for any Chimney problems or cleanings!

- Ashley G.

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I'm a Realtor and good quality service and prompt timing is key. I always tell my clients when buying a home the home inspectors do not inspect wood fireplaces so if they actually plan on using their wood fireplace in the future to get an actual professional out there and Dr flue are great. They write up their reports on site and that's awesome! Thanks guys we'll be using you in the future 😁

- Homes by Donna

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We had Dr flu out to give us an estimate on general fireplace and flu repairs. He not only found some problems the other companies did not but his prices were great and I could not have asked for more of a professional conduct.

Just an update. We sold the house that John (Dr Flue) did the work on and in the home inspection, the inspector put in the report to the buyers "Crazy nice flue liner"  Thanks again for your awesome work

- Mark J.

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Highly recommend this company, Darren is awesome!!!  So informative yet friendly and engaging, totally on point.  Will use them moving forward for chimney cleaning in the future!!!!!

- Mary H.

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Greatest chimney sweep in the Springfield area by far. He truly is honest and dependable. I worked with him for about a year, been awhile but I still have yet to meet a more honest man. One of the few company's that offers low prices for outstanding service. Highly spoke of by all of his regular customers. I highly recommend, without compensation.

- Larry Annin IV

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Great. Work. Well done job Completed before estimated time. Completed correctly. Saved us $ , which is GREAT. Cleaned up better than ANY contractor we have had over the last 40 years. Can't go wrong calling & utilizing Dr. Flue . Thank you John & Crew.

- Dan F.

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This is the second year we have used Dr. Flue for our chimneys. When we bought our house last year he gave us some pointers for safety with brush and our 4 spikey-ball trees, so that was helpful. When we called him back out today he remembered our house from last time and was very respectful of our dogs, even lifting the tools over the fence instead of leaving gate open for 10 seconds. Very good clean-up inside, as well. His services are beyond what we expected for the price so we will continue to use him as long as he stays doing it. Fiance urged me to mention his extremely pleasant demeanor but that is obvious from his actions with our dogs.

- Jason B.

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These guys did a fantastic job today cleaning our stove and chimney. They both took time to explain the do's and don'ts of our stove insert. Highly professional, extremely nice and absolutely reasonable in price! Thank you again!

- Tiffany W.

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Dr.Flue was very punctual even early!  By the time I got there he was finished with his inspection!  I plan to use him to clean my chimney soon!

- Margaret M.

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Great service, he did the inspections on our current home and the house we are moving into. We also had him fix some cracked mortar outside our house and it looks great!

- Kay E.

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Dr. Flue is excellent. He is very knowledgeable, honest, and communicative. Best in the area for sure!

- Courtney L.

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This guy is amazing. He took over his dads service and is living his legacy. Super professional and so glad I have him. He casres so much about your home he's almost too honesdt. His dad was Dr. Flue and he would make his dad proud.

If you want great honest service, this is your guy. He respected my home, my hours and my neighbors. Don't call anyone else, this is your guy!